CONTACT US

Customer service

Do you have questions about your membership or an order in the webshop? You can contact us 24/7. We will help you as soon as possible.

Location (ADDRESS)

CycleMasters B.V.
Jan van der Heydenstraat
2665 JA Bleiswijk (NL)
Directions

CALL US

Our customer service team can be reached from: Monday to Friday: 9:00 – 17:00
T: +31(0)85 – 888 28 53

EmaiL

Our customer service team can be reached from: Monday to Friday: 9:00 – 21:00
E: [email protected]
E: [email protected]

CHAT

Use the chat icon at the bottom right of the page to contact us. If we are absent? Please fill in the contact form.

Find the common questions and support documentation in our knowledge base


Reaction time

During our hours of operation, we strive for the following response times.

Phone – On average 5 minutes
Email – Response within 1 business day 
Chat – Within 45 seconds on average 

other details

COMPANY NR.: 74468065
VAT: NL859913600B01